Warning* Cakes may be very heavy!
If you cannot lift heavy boxes please bring assistance when picking up your order. Please make sure you have enough space in your vehicle to transport your cake.
Your cake should always be placed on a flat surface such as the trunk or the floor.
Most seats in cars do lean back which could make your cake lean or tilt to one side.
Some cakes are too tall to have a lid on their box. If your cake does not have a lid it will be safe for transport.
Please be sure to drive as if you have a fragile cake on board. Potholes Speed humps and other hazards can destroy your cake. please be mindful during transport.
Your cake will be coming out of refrigeration however it is very important especially in the summer months to have air conditioning on in case your car gets too hot.
*There will be no refunds issued for cakes that are damaged during transport. once the cake is in your possession it is
The main ingredient in our buttercream is....BUTTER. Butter does melt in warm temperatures. Please keep your cake refrigerated if it is not immediately going to be served. your cake can sit out on display during your party and will be fine as long as the temperature inside is not too hot. if your party is getting hot it may be a good idea to move the cake into refrigeration until it is ready to be served. Remove cake from refrigeration at least 30 minutes to an hour before cutting to allow the buttercream to soften.
*There will be no refunds issued for cakes damaged due to improper storage.
Properly cutting your cake is an important step in making sure you get the most servings out of your cake. Cut half inch strips cutting in a straight line across your cake. Each strip of cake can then be cut into small square pieces of cake. This will get you the most servings. Cutting thin triangles the traditional way can also yield the same amount but usually it is hard to get even slices that way. The larger you cut your slices the less servings your cake will yield.
All tiered cakes will have either wooden or plastic dowels inside the cake for stability. The dowels will be obvious when cutting your cake but should immediately be discarded as they are not edible.
In some instances, there may be items on or around a cake that ARE NOT edible (I.e. Toy toppers, ribbon and artificial flowers) These items should be removed from your cake before cutting.